Delete Your Account

1. In the ComeFront app (Android and iPhone)

• Open ComeFront and sign in.
• Tap the profile icon at the top right of the Home screen, then the settings (gear) icon.
• Tap Delete Account, type your username to confirm, and tap "Delete my account".

2. On the website

• Sign in at comefront.com.
• Go to Settings, then Delete Account (comefront.com/settings/delete-account).
• Type your username to confirm and delete.

Deletion takes effect immediately. There is no grace period and it cannot be undone.

3. If you cannot sign in

Reset your password first with "Forgot password" on the sign-in screen, then follow the steps above. If that does not work, email admin@comefront.com from the email address on your ComeFront account and ask us to delete it. We reply to confirm, and delete the account within 30 days.

4. What is deleted and what is kept

This is section 8 of our Privacy Policy (comefront.com/privacy-policy), unchanged. Section numbers in it refer to that policy.

We keep your data while your account is open. You can delete your account at any time in Settings → Delete Account (app and website). There is no grace period and it cannot be undone. Here is exactly what happens when you do.

Removed or anonymized immediately:

• Your name becomes "Deleted User", your username is replaced with a random one, and your bio and headline are cleared.
• Your email address is removed from your account and the sign-in record, your sign-in methods are removed, your password is replaced with a random value, and sign-in is permanently disabled. The email address can be used to register again.
• Your friend connections, invite links and the record of who joined through them, block list, blueprints, and unfinished agreement rooms are deleted, as are the items in your own trash. If you joined through someone else's invite link, the record that you did is deleted too.
• Your push tokens, your notification time zone and schedule, and every pending notification for you or about something you did are deleted, so no phone receives anything more for the account.

Not removed by deleting your account:

• Agreements, desk items, and notices you shared with other people stay visible to those people, shown as from "Deleted User". Anything you wrote in them stays too. If you want content removed, delete it before you delete your account.
• Reports and saved copies of reported content are kept while we investigate a report, resolve an appeal, or need evidence to maintain a suspension or address repeat abuse. We review this need regularly and delete information that is no longer needed.
• Backing and payment records are kept to maintain active backing, meet accounting and tax obligations, and resolve refunds, disputes or legal claims. We determine retention from the applicable tax-record and claim periods and keep only the information needed for those purposes. Deleting your account removes your name and email from the account record but does not necessarily make retained payment records anonymous. Stripe and Apple keep their own records under their own policies.
• Account-linked purchase diagnostics (section 2) are kept only while needed to investigate purchase problems and verify their resolution. We review that need regularly and delete the diagnostics when the investigation no longer needs them. They are not retained as tax or accounting records.
• Your profile picture is not deleted automatically by account deletion. You can remove it yourself in your profile before you delete your account, or email us afterwards and we will delete it.
• Deleted data may remain temporarily in restricted database backups until those backups expire under our configured backup schedule. Provider security and request logs follow the retention settings and security requirements of the relevant provider. These copies are separate from live account data.

Notifications. Logging out of the app removes that phone's push token. A token is also removed when Apple or Google report that the app is no longer installed, or when the app has not been opened on that phone for 270 days. Records of things to tell you about are deleted 7 days after they are created, whether or not anything was sent, and Expo's delivery receipts within a day.

Trash. When you delete an agreement, desk item, notice, or blueprint, it goes to your trash. A cleanup that runs weekly removes items that have been in the trash for more than 30 days, so a trashed item can remain for up to about five weeks. An agreement is removed from the system for good only when both people in it have deleted it.

You can also ask us to delete your data by emailing admin@comefront.com (see section 9). We may keep data that the law requires us to keep.